Key Account Management – Partner Business

WHAT IS EDENRED?

Edenred is a leading digital platform for services and payments and the everyday companion for people at work, connecting more than 60 million users and more than 2 million partner merchants in 45 countries via 1 million corporate clients. Edenred offers specific-purpose payment solutions for food (such as meal benefits), engagement (such as gift cards and engagement platforms), mobility (such as multi-energy solutions, including EV charging, maintenance, toll and parking) and corporate payments (such as virtual cards). 

True to the Group's purpose, "Enrich connections. For good.", these solutions enhance users’ well-being and purchasing power. They improve companies’ attractiveness and efficiency, and vitalize the employment market and the local economy. They also foster access to healthier food, more environmentally friendly products and sustainable mobility.

Edenred’s 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day. In 2024, thanks to its global technology assets, the Group managed close to €45 billion in business volume, primarily carried out via mobile applications, online platforms and cards.

Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC 40, CAC 40 ESG, CAC Large 60, Euronext 100, Euronext Tech Leaders, FTSE4Good, DJSI Europe Index, DJSI World Index, and MSCI Europe.

YOU WILL VIBE WITH US

Keywords: Physical Merchandise, Gift Card reseller, Gift Card distribution, Relationship management, Commercial negotiations, Agreement review & contracting, Reporting & data management.

The main responsibilities are:

1.    Develop strong relationships with Reward integrators and Gift resellers both online & offline, become a trusted advisor

2.    Understand customer business needs and requirements and collaborate with brand alliance teams to execute tactical and catalogue-based orders.

3.    Identify upsell, cross-sell and new business opportunities by positioning gift cards and generate measurable revenue.

4.    Strategize and execute gift card and physical merchandise distribution through online and offline reseller and other reward channels

5.    Provide accurate forecasting information including identified opportunities, closed business, and forecasted sales revenue

6.     Collaborate cross-functionally with marketing, product, and customer success teams to align offerings with market needs.

7.     Stay up to date with industry trends, competitive landscape, and emerging technologies relevant to enterprise clients. Adopt change in mindset on “value” vs. “commodity” clients while keeping customer feedback in mind.

8.    Sales target & KPI:

      a)   Achievement of assigned volume and revenue targets, monthly/quarterly/annually across assigned key accounts

       b)   Volume and margin improvement with profitability from the assigned accounts.

       c)   Customer satisfaction and retention through health NPS and minimum churn.

       d)   Forecast accuracy for volume and revenue

       e)   Growth of account revenue MoM and YoY as a yardstick.

WE WILL VIBE WITH YOU

Requirements:

• Bachelor’s degree (or higher) or relevant discipline

• Strong account management experience

• Proven success in prospecting and closing new business

• Familiarity with physical good gifting, gift cards distribution/reselling

• Around 7+ years of experience in similar industry preferable from gifting and Gift cards/vouchers industry.

• Good amount of knowledge about purchasing domain, cataloging and gifting market

• Able to work independently with minimum supervision and achieve stretch targets

• Able to manage multiple tasks, workload, and priorities

• Expertise in Excel, PowerPoint and addressing/interacting senior managers

Expected Start Date : Immediate

OUR COMMITMENT

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

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